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The new way to order taxis in Elche

Whatsapp

Residents of Elche may now use WhatsApp to book a taxi. This service is already provided by Radio Taxi, the biggest company in Elche that aggregates a sizable number of these cars. The goal is to make this process as simple as possible while also giving the consumer better service.

José Javier López, president of Radio Taxi, says, “It is a new alternative for users in Elche.” He notes that the service has been in operation since March 1st and has gotten positive feedback.

Waiting less


This new feature, which aims to reduce the congestion of the Radio Taxi switchboard and ensure that those who call to order a taxi have to wait less to be served, is in addition to the options of calling or ordering through the application (where the user must register their data), among other benefits.

Hiring a taxi in Elche is made simpler with this third choice. To find out how long it will take for their taxi to come and the number of the car that will pick them up, the user only needs to add the phone number 965 427 777 to their contact list. Then, they may send a message via WhatsApp. Furthermore, they can also show whether taxis are now unavailable.

A bot with artificial intelligence


An artificial intelligence bot—which even has a memory—makes all of this possible. For instance, if you have repeatedly asked a taxi to pick you up on a particular street, the bot will recognise that your address is there and will even ask if you would like the taxi to pick you up on the street that has been specified as the beginning of the journey on previous occasions.

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Since some cab orders are now being made over WhatsApp, the telephone switchboard at Radio cab is recording fewer call failures, which is another internal result of this improvement in customer service. To put it another way, everyone waits less because there is more call screening.

Tasks


Between 600 and 750 cab calls are often made in Elche each day. This is in the winter, as the workload is indicative of the fact that the figure ranges from 1,000 to 1,200 in the summer. Additionally, depending on whether there are events, weddings, or functions, demand is higher on weekends than it is Monday through Friday.

With the goal of continuously enhancing its service, quality, and drive for innovation, Radio Taxi is currently launching its new WhatsApp service and soon intends to expand social networks even more.


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Costa Blanca

Man sought for robbery and fraud in Amsterdam has been caught in Alicante

National Police

In Alicante, officers from the National Police have apprehended a 22-year-old Spanish national. The Netherlands sought him as the purported perpetrator of fraud and theft of mobile phones. According to a statement from the National Police Headquarters, he made transactions totalling over €50,000 after unlocking the phones.


The National Police in Alicante was informed of the issuance of a European Arrest Warrant for Extradition by the Netherlands. The pursuit of the fugitive was initiated by investigators, and he was ultimately apprehended following the establishment of a police operation.

Arrested in the street


The detainee, who was apprehended while walking in Alicante, is accused of violently snatching mobiles from his victims in Amsterdam between late 2024 and early 2025, thereby committing at least three robberies.

The arrested man and his associates, it appears, confronted the victims under any pretext, engaging them in conversation to establish a climate of trust and disinterest. They violently seized the mobile phones they were holding and fled the scene at this juncture.

They subsequently exploited the unlocked phone to place numerous orders at department stores, which they would subsequently retrieve in person. The financial loss of €50,000 that these offences caused to their victims was in addition to the overall financial harm they inflicted.

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The maximum sentence is twelve years


The suspect may be sentenced to a maximum of 12 years in prison in the Netherlands for these offences. This individual was apprehended as a result of the effective coordination and exchange of information between the National Police and law enforcement authorities in other countries.

The detainee, who had a criminal record in Spain, has been transferred to the Central Investigative Court of the National Court, the judicial body responsible for processing his extradition.


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Former commander of ETA, has denied any involvement in the 1995 attack on airport

Original Alicante Airport

Iratxe Sorzabal, a former ETA leader, has denied her involvement in the attacks and has claimed that her confession to that attack and 21 others, which were recorded in a ‘kantada’ (a handwritten note sent by ETA members to the gang’s leadership after their arrest), was obtained under torture. She is currently facing six years in prison.

This is the statement she made in response to her attorney during the trial at the National Court, which is currently preparing for sentencing. The Public Prosecutor’s Office is requesting a six-year penitentiary sentence for her.

Sorzabal, who wept as she recalled her second arrest in 2001 and her time in police detention, insisted that she began collaborating with ETA in 1996. However, she denied that she was a member of any commando group, as her responsibilities with the group included securing the border with France.

During her interrogation, the former ETA member disclosed that the Civil Guard subjected her to a variety of forms of torture after her arrest. She discussed electrodes that caused burns on her back, bags being placed in her mouth, and blows. This experience compelled her to disclose the information she was compelled to admit as her own in the “kantada” and during her incommunicado detention at police stations.

“I signed because I had not slept for two days,” he stated. He also took 28 photographs and offered to claim the attack on Carrero Blanco as his own, which elicited amusement from the officers.

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The prosecutor in the case, Carlos García Berro, maintained his request for Sorzabal’s sentence following his statement. He explained that in this case, there are only two essential pieces of evidence: the statement made by the ETA member herself and her ‘kantada’. He acknowledged the latter as valid, suggesting that the defence cannot assert that this handwritten note should be acknowledged in certain trials but not in others: “It is Schrödinger’s ‘kantada’.”

He emphasised that the document should be analysed independently of the police statement and the circumstances of the arrest in this regard. He described this type of note as genuine and spontaneous, as it was a “compulsory accountability by ETA.” Consequently, he disassociated this note from the police statement.

He also emphasised specific details about her, including the fact that she was recruited by her companion, Iñaki Tellechea, who was also a member of the gang, to join ETA in 1994.

Nevertheless, Sorzabal’s defence, which initiated its report by advocating for a complete acquittal, underscored that this is a case in which the detainee was subjected to torture, that a handwritten note containing an account of her statements at the police station is included as evidence, and that if this rant is attributed to Sorzabal, it cannot be used to secure her conviction due to the violation of her constitutional rights.

Consequently, he expressed his scepticism that Sorzabal would have composed that note if she had not been tortured and suggested that it is challenging to legalise evidence of this nature when the detainee’s fundamental rights have been violated. He added a final issue after elucidating the procedural loopholes that complicate the validity of the evidence: if it were a confession, it would also be invalid because it was made without the presence of a counsel and without the knowledge of her rights.

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“The nullity of the evidence is the only viable alternative.” He also stated that they are attempting to convict using null evidence and a handwritten note that has been inadequately translated and misinterpreted.

Sorzabal is accused of placing an incendiary device at the Altet Airport in Elche (Alicante) on July 29th, 1995, according to the Public Prosecutor’s indictment. At 12:45 p.m. on that day, a cleaning lady was “emptying the trash can located in the tunnel connecting the parking lot with the passenger arrivals area” when she “observed a bag containing a package containing cables and a battery.”

“After being notified, the State Security Forces and Corps proceeded to cordon off the area, and the Tedax deactivated the device, which turned out to be composed of a digital clock, a 9-volt battery, 500 grammes of the explosive substance Ameritol, an electric detonator, and some cables,” according to the prosecutor’s office information.

The information provided indicates that “no personal or property damage occurred, even though the explosive device was placed with the aim of causing maximum damage to people and public and private property.”

This marks the second occasion in which Sorzabal has been dragged before the court this year. The former ETA leader was tried for an October 1995 attack at the Irún border crossing (Guipúzcoa) that damaged the Spanish customs office at the end of last February. She is currently facing a 12-year prison sentence for this offence.

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Sorzabal, who is currently awaiting her sentencing, denied “everything” during her statement as the accused. The statement also examined the accused’s “kantada,” which includes assaults that, at the time of their recording, had no clear perpetrator, such as the two aforementioned.

The manuscript that the former gang leader recounted “is everything” she “was made to memorise, with every detail” at the police station maintained.

The significance of this “kantada” is that it references attacks that have not been prosecuted or ascribed, such as the one that occurred against a Mapfre branch in 1993. This is precisely the reason why the tribunal did not concentrate on the Irún attack, but rather on the validation or dismantling of the document’s content.


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An AI chatbot will be implemented in Benidorm to help communication between residents and tourists

Chatbot

A chatbot that is assisted by artificial intelligence (AI) to enhance communication and access to resources and services for both residents and travellers, through a regular and harmonised open procedure is proposed by Benidorm Council. The council will advertise this project for tender as part of the initiatives outlined in the “Benidorm Vision 360” Sustainable Tourism Destination Plan. The project’s basic budget is €327,349.58, according to Mayor Toni Pérez.

The mayor of the tourist capital of the Valencian Community stated that the objective of the development of this chatbot is to “provide information and assistance efficiently and accessibly through a conversational virtual assistant, implementing advanced artificial intelligence technologies.”

As stated in the tender documents, this virtual assistant must “provide detailed and up-to-date tourist information on local attractions, events, and services; facilitate interaction with municipal services, ensuring accessibility and multilingualism; integrate with the City Council’s existing digital platforms to optimise the user experience; and ensure informational consistency.” Additionally, it must ensure that this solution is scalable, allowing for its future evolution and integration with other municipal tools.

The mayor emphasised the “improvement in information, experience, and user satisfaction” that this tool will provide to the City Council. A chatbot enables “real-time responses to queries about transport, accommodation, tourist attractions, cultural events, municipal procedures, and environmental information,” providing citizens and tourists with a dependable tool that can be accessed from any internet-connected device.

A variety of languages


It also enables the dissemination of information that is more inclusive, accessible, and multilingual, which is “essential for Benidorm due to the large influx and diversity of tourists it attracts.” Lastly, this tool will also facilitate the advancement of transparency and citizen engagement, as well as its integration with the DTI Platform and other municipal open data systems. This will enable the City Council to refine its tourism, cultural, and environmental strategies by generating metrics and indicators based on user interaction with the ‘chatbot’ and orienting them towards the genuine needs of the community and visitors.

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