Costa Blanca
The new way to order taxis in Elche

Residents of Elche may now use WhatsApp to book a taxi. This service is already provided by Radio Taxi, the biggest company in Elche that aggregates a sizable number of these cars. The goal is to make this process as simple as possible while also giving the consumer better service.
José Javier López, president of Radio Taxi, says, “It is a new alternative for users in Elche.” He notes that the service has been in operation since March 1st and has gotten positive feedback.
Waiting less
This new feature, which aims to reduce the congestion of the Radio Taxi switchboard and ensure that those who call to order a taxi have to wait less to be served, is in addition to the options of calling or ordering through the application (where the user must register their data), among other benefits.
Hiring a taxi in Elche is made simpler with this third choice. To find out how long it will take for their taxi to come and the number of the car that will pick them up, the user only needs to add the phone number 965 427 777 to their contact list. Then, they may send a message via WhatsApp. Furthermore, they can also show whether taxis are now unavailable.
A bot with artificial intelligence
An artificial intelligence bot—which even has a memory—makes all of this possible. For instance, if you have repeatedly asked a taxi to pick you up on a particular street, the bot will recognise that your address is there and will even ask if you would like the taxi to pick you up on the street that has been specified as the beginning of the journey on previous occasions.
Since some cab orders are now being made over WhatsApp, the telephone switchboard at Radio cab is recording fewer call failures, which is another internal result of this improvement in customer service. To put it another way, everyone waits less because there is more call screening.
Tasks
Between 600 and 750 cab calls are often made in Elche each day. This is in the winter, as the workload is indicative of the fact that the figure ranges from 1,000 to 1,200 in the summer. Additionally, depending on whether there are events, weddings, or functions, demand is higher on weekends than it is Monday through Friday.
With the goal of continuously enhancing its service, quality, and drive for innovation, Radio Taxi is currently launching its new WhatsApp service and soon intends to expand social networks even more.
Discover more from Costa Blanca Daily
Subscribe to get the latest posts sent to your email.
Costa Blanca
Cleaning staff will go on indefinite strike at Madrid airport

The AENA-run cleaning service at Adolfo Suárez Madrid-Barajas Airport has announced an indefinite strike that will start for night shift employees on April 8th at 11:00 p.m. The state Federation of Services, Mobility, and Consumer Affairs, the UGT, released a statement stating that the step was necessary because of “the need to address the unification of agreements, the repeated breaches of these agreements, and the existing shortage of staff.” They also bemoan “the new cleaning requirements and methods imposed by AENA,” which they say “has generated a situation of constant stress and pressure” for the sanitation staff.
Twenty-nine percent more passengers travelled in 2024 than the year before, totalling 66,196,984. According to FeSMC-UGT, this notable rise implies that cleaning employees must bear a heavy “physical and emotional burden” each day in order to deliver high-quality service. Serveo Facility Management SAU, which operates in Terminals 1, 2, and 3, Serveo Servicios SAU, which operates in Terminal 4, and Optima Facility Services, which operates T-4 Satellite, are the companies that are impacted by the strike.
The striking committee draws attention to sick leave coverage, which is “numerous” across all terminals, in relation to unmet agreements. “We were without a replacement for as long as forty or forty-five days. The firms guaranteed that this issue will be fixed. We had to quadruple the regions that should typically be given because of the extreme wear and tear. According to Fernanda Correira, a committee member who represents the Workers’ Union (USO), “making promises seems very easy, but delivering is not so easy.” In addition, AENA has started surveying passengers about the quality of its services. To make sure the image is as “perfect” as possible, a sizable number of cleaning personnel are sent to the site where one of these surveys is conducted. On the other hand, other terminal components are overlooked.
Committee members have described nighttime as “the most critical time.” For the cleaning staff, the homeless population is a “serious problem” because it has grown from 30 or 40 to around 500 in the past ten years. They must travel two by two in the event of an incident, thus they work in terror. They claim that cleaning their regions takes a lot more time and effort and has an impact on everything else.
In the past, we employees would return home exhausted from the physical strain, but now days, the emotional component is what matters most. From the beginning to the end, we are under pressure to perform. In addition to the businesses, we also voice our displeasure with AENA, their client. Although everyone wants the airport to be clean, nobody appreciates the job we do. Not even the travellers, who occasionally even make fun of us. One of the 700 employees that make up the cleaning services workforce, including temporary workers, states, “We have a huge amount of sick leave for mental health reasons.”
The ASAE union, which has been against AENA for the “out-of-control” situation with regard to the number of homeless persons, says it “supports the strike due to AENA’s continued financial cuts in contracts.” “We completely understand that they want to work in decent and safe environments and not have to endure insults, threats, and attacks from the 500 people living in poverty at Barajas Airport, another reason for the protest,” they say. The striking employees “regret in advance any deep inconvenience this situation may cause to airport users.”
In the meantime, attempts to address the homeless disagreement between Madrid City Council and infrastructure administrators have not been successful. Both parties have remained silent during the “high tension” moments, expressing their profound care about the matter while frequently ignoring their obligations. The trend has not improved at all, and it may possibly worsen in the upcoming months due to the absence of alternative housing for these individuals, even if winter and the unfavourable weather are ending.
Discover more from Costa Blanca Daily
Subscribe to get the latest posts sent to your email.
Costa Blanca
Alicante is now part of TUI’s city break package

With the addition of Alicante and Salzburg to its portfolio of city breaks, TUI UK&I has given its customers even more options when it comes to vacation planning.
There are currently 57 city breaks available for tourists looking for quick vacations thanks to TUI’s quick expansion of its city break packages, which has seen the addition of six more cities since January.
Travellers can enjoy a combination of leisurely beach days and exploring the city of Alicante, which is teeming with amazing architecture from the Mediaeval to the Modernist periods. There are lots of local bars to check out along the waterfront, and it’s easy to go from the beach to the bustling city centre.
Salzburg is a vibrant city with a wealth of museums, culture, stunning mountain views, and architecture that transports you to a Renaissance painting. Salzburg has a lot to offer tourists of all stripes, including a large number of local taverns, beer, and traditional food vendors.
And since Salzburg is the birthplace of the Sound of Music, there’s no better way to commemorate the movie’s 60th anniversary than to take a trip there and experience the beloved 1959 musical.
Discover more from Costa Blanca Daily
Subscribe to get the latest posts sent to your email.
Costa Blanca
Family rescued from house fire in Villajoyosa

Yesterday afternoon, Monday 31st March, a fire started on the bottom floor of a house near the railway bridge in Villajoyosa, forcing a family to evacuate. However, no one there needed medical care, according to municipal sources.

The local police, the Guardia Civil, firefighters from the Provincial Consortium attached to the Benidorm fire station, and an ambulance—which was eventually unnecessary—were among the emergency services sent to the scene.
Throughout the late afternoon, a large portion of the town could see the smoke column, which was coming from the Costes district.
Discover more from Costa Blanca Daily
Subscribe to get the latest posts sent to your email.
-
Costa Blanca2 weeks ago
Elche is seeking tender for an additional 22,000 plants, shrubs, and flowers from 150 different species
-
Costa Blanca2 weeks ago
Man sought for robbery and fraud in Amsterdam has been caught in Alicante
-
News2 weeks ago
Two arrested in Elda for stealing from restaurants and hostels
-
Costa Blanca2 weeks ago
In Alicante, a criminal group that specialised in robberies at pharmacies and banks has been dismantled
-
Costa Blanca2 weeks ago
Man stole fire extinguishers to sell as scrap metal
-
Costa Blanca2 weeks ago
Elche’s H&M shop closing
-
Costa Blanca2 weeks ago
Torrevieja Hospital call for reinforcements: “It’s overwhelmed, there are patients in the hallways”
-
Costa Blanca2 weeks ago
Torrevieja beach bars placed out to tender, but they won’t open until summer