Costa Blanca
In 2024, the Emergency Department received over 250,000 calls from Alicante

In 2024, the province of Alicante’s Emergency Information and Coordination Centre (CICU) received 259,869 calls from residents seeking emergency assistance or medical attention. This number supplements the 350,958 in Valencia and 79,529 in Castellón that are managed by this agency, which answers to the Ministry of Health. In the Valencian Community, around 690,356 calls were received overall.
The CICU reports that 237,515 calls, or 34.4% of the total, were for a health emergency, and 102,464 calls, or 14.8% of the total, were for a medical emergency. Additionally, 181,549 calls, or 26.2%, were for urgent unsupported and secondary medical transport (between hospitals), and 10.9% of calls were for medical consultations, precisely 75,537. The remaining 101,928 calls, or 14.7% of the total, were related to alerts or consultations on incidents of some kind.
As a result, the number of calls received at the CICUs has increased by 2.4% in comparison to the prior year. Of the 637,756 calls in 2023, 342,641 were for incidents in Valencia, 249,313 in Alicante, and 81,802 in Castellón, according to the data.
Similarly, in 2024, there were an average of 1,886 calls per day in the CICUs, compared to 1,846 calls per day on average in 2023.
In order to address any urgent or emergency health situation that may arise in the Valencian Community, the Department of Health’s Emergency Information and Coordination Centres are manned by medical coordinators, nursing staff, announcers, and health documentation technicians around-the-clock, every day of the year.
Everyday medical transportation
In order to provide medical transport in response to these emergency requests, the Autonomous Community’s emergency medical trucks were frequently called upon. In actuality, the province of Alicante performed 144,933 services.
Overall, 398,672 transfers were made across the three provinces. In addition to those in Alicante, there are 56,344 in Castellón and 197,395 in Valencia. This averages 1,089 transfers per day. When an emergency occurs, the CICU requests the mobilization of the most appropriate healthcare resource based on the type of emergency, taking into account the priority of the call or the underlying pathology. Thus, for emergency care, the Emergency Medical Assistance Service (SAMU) units performed 68,794 services, representing 188 daily mobilizations.
The Nursing Advanced Life Support (ALS) vehicles performed 5,376 operations, with an average of 15 daily services. For their part, Basic Life Support (BLS) units performed 288,449 calls throughout the year, with an average of 788 calls per day. And in the case of non-assisted transport ambulances, which typically transport patients, they performed 36,053 calls, representing an average of 99 calls per day.
Tips in case of an emergency
The CICU has reminded everyone that in the event of any medical emergency, the emergency number 112 must be called immediately. They insist that it is essential to remain calm and respond quickly and concisely to the brief questionnaire provided by the operators to ensure optimal management of the call. It is also important to provide the precise address of the location of the emergency, indicate the sex and approximate age of each patient, as well as any other known information (illnesses or medical history) in order to facilitate medical care.
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Costa Blanca
Missing Persons Association searching for Stiven, 26, who disappeared from Elche

The SOS Missing Persons Association has issued an urgent alert concerning the disappearance of Stiven Manrique Penagos, a 26-year-old man who vanished on April 18, 2025, in Elche, Alicante.
Stiven is of typical build, stands at a height of approximately 1.70/1.72 metres, and has dark brown hair and dark brown eyes. Due to his vulnerability, they have prioritised his disappearance, and they are requesting public assistance to locate him as soon as possible.
The organisation is urgently looking to hear from anyone with any information of his whereabouts.
If anyone has information regarding his whereabouts, please contact info@sosdesaparecidos.es or call 649 952 957 and 617 126 909.
Regarding SOS Missing Persons
Sosdesaparecidos is a non-profit association established in Caravaca de la Cruz that collaborates in the dissemination of information about missing persons of any age whose families do not know what happened or where they are.
The goal of the 32 men and women on the SOSdesaparecidos team is to assist families by utilising their personal and professional experiences.
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Costa Blanca
Alicante TRAM collected 2,494 lost objects in 2024

Last year, Alicante TRAM passengers lost a total of 2,494 objects, which the Valencian Railways (FGV) collected. This data suggests that passengers abandon an average of seven artefacts daily and 208 objects monthly. These objects are stored at the stations for a minimum of one month and for an additional month in the lost property storage facility at Luceros station. The Alicante Local Police then receive the items if their proprietors have not claimed them after this period.
Wallets and purses, keys, backpacks, documents (ID, passports, driving licences, health cards, etc.), mobile phones, spectacles, folders, umbrellas, and handbags are the items that are seen on trains and trams in Alicante and its metropolitan area the most frequently.
October (442), January (393), November (378), June (366), March (308), April (303), August (296), July (291), May (286), December (276), February (263), and September (199) were the months in which the most items went missing, proceeding with the division by season.
The recovery of an object by its owner while it is registered with FGV amounts to 929, or 37.25%, thanks to the protocols established by FGV for the management and safekeeping of lost objects. The remaining percentage is either handed over to the Alicante Local Police or taken to a recycling centre or green point if the objects are clearly worn or deteriorated.
The time required to retrieve an item is contingent upon the presence of any identifying information or the customer’s claim. When there’s identifying information or a customer’s claim, we often recover the item the same day it goes missing, especially if it’s valuable.
Steps to be taken
In the initial phase, lost property is dropped off and picked up at the stations served by FGV personnel before being transferred to the central office at Luceros station.
After one month, the items are collected and transported to the lost property facility at Luceros station to attempt to identify their owner, deregister them for recycling based on their condition, or deliver them to the Alicante Lost Property Office after an additional month.
They promptly hand over official documents, such as passports and ID cards, to the authorities to determine their owner, then destroy bank cards to mitigate unnecessary risks and prevent tampering. Customer service personnel conduct follow-up and minor investigations to ensure their return to the police.
Amazing objects
In addition to the previously mentioned items, there are several remarkable items that it’s hard to imagine users would overlook. These items include bicycles, scooters, suitcases, crutches, walking sticks, laptops, tablets, baby strollers, shopping carts, motorcycle helmets, portable refrigerators, toiletry bags, umbrellas, hair dryers, X-rays, prescriptions, medical reports, a construction shovel, a shower telephone, and even a toilet seat or fire extinguisher.
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Firefighters rescue hiker after fracturing her leg in fall in Dénia

Members of the Provincial Fire Consortium rescued a 40-year-old woman on Monday, April 21st, on the climb to Cova del Aigua in Dénia after she fractured her leg in a fall while hiking.
The alert was received at around 12:48 p.m., and an Alpha 01 rescue helicopter and the Special Rescue Group (GER) were dispatched to the scene, the Consortium said in a statement.
Since the woman was at a point where the ambulance could not reach due to the terrain, the rescue helicopter was activated with the GER.
Once located, the officers disembarked from the helicopter and brought her back to San Vicente Park, where an ambulance was waiting. The operation ended at 4:04 p.m.
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