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Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Alicante Pick Up by Appointment

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.

Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”

The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.

This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.

Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.

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Contact via telephone or text message

This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.

In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.

Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.

Citizen collaboration

Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.

“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.

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Costa Blanca

Police arrested a man who sold a niche for 1,500€ that he didn’t own

An individual has been arrested by the National Police in the town of Elche, Alicante, on suspicion of engaging in fraudulent activities. An octogenarian woman had been sold a niche in the town’s historic cemetery in exchange for 1,500 euros. A niche is a small, above-ground space or recess, often within a cemetery wall or structure, where a coffin or urn is placed for burial or storage. As per the municipal registry, the victim was not the owner at the cemetery at the time she attempted to execute the change of ownership.

The investigation commenced following a complaint lodged by an 80-year-old woman from Elche. She met a man through her life insurance broker who offered to lease a niche in the old Elche cemetery for 1,500 euros.

Consequently, the victim met this individual at the same cemetery that housed the requested niche. There, the victim and the man concluded the transfer of the niche and executed a private contract that was signed by both parties, rendering the transfer effective.

The grantor of the niche transferred the deed and other ownership documents associated with it to the victim after the victim paid the agreed-upon amount.

The victim, shortly thereafter, visited the municipal registry of the city to change the ownership. She was told the change was impossible because the person who gave her the property wasn’t the owner.

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The officer who assisted the victim, however, attempted to mediate through a phone contact, despite this. She reported the incident to the National Police after the transferor hung up and ceased answering calls from both the officer and the victim after she explained the case to him.

After conducting the necessary investigations, the officers responsible for the case located and apprehended the suspect for the alleged fraud.

The investigation has been assigned to the Road Safety Investigation Unit of the Benidorm Armed Forces. The driver was subjected to alcohol and substance tests by members of the group, and the area was inspected to collect evidence that would help to resolve the tragic accident that claimed the lives of a family. The driver was apprehended subsequent to preliminary investigations.

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Costa Blanca

Five injured in a two-car accident in Elche

According to the Alicante Provincial Fire Consortium and the Emergency Information and Coordination Centre (CICU), an accident between two vehicles on Avenida Algoda in Elche resulted in the injuries of five individuals: a 30-year-old man, a 19-year-old man, and three minors aged 16 on Saturday, April 19th.

A SAMU unit, an SVB, a conventional ambulance or public transport unit, a command headquarters unit (UMJ), a heavy urban fire department (BUP), a rescue van (FSV), a sergeant, a corporal, and six firefighters from the Elche fire station were dispatched to the scene upon the receipt of the call at approximately 11:35 p.m.

The driver of one of the vehicles was successfully extricated by firefighters (see above.) All of the injured sustained injuries and were transported to the General Hospital in Elche and the Vinalopó Hospital in Elche.


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Costa Blanca

“Drug Supermarket” in Denia closed by Police

Four individuals have been apprehended by National Police officers in Dénia (Alicante) for the “indiscriminate” sale of drugs under the guise of a purportedly legitimate association. Over four kilogrammes of marijuana, cannabis, cocaine, and distribution materials were confiscated during the search.

The investigation began following the identification of a potential clandestine drug trafficking organisation. According to a statement from the police headquarters, the establishment was experiencing a consistent flow of individuals at various periods of the day, despite the absence of any sign or apparent commercial activity.

The officers initiated procedures to confirm the status of the establishment in conjunction with the Judicial Police and Citizen Security Units. They verified that the establishment did not have any activity records registered at the regional level during the inspections.

They also confirmed that the establishment’s basic supplies were registered to someone possibly linked to the criminal community. The association’s manager also had a criminal record.

The police conducted a “discreet” operation that verified the regular sale of narcotics at the establishment. Lines formed outside the establishment to purchase drugs on certain days, “as if it were a genuine drug supermarket.”

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“Once we obtained the necessary judicial authorisations, we conducted a search. The search revealed numerous containers labelled with marijuana, zip-lock sacks containing the same substance, and pre-made homemade cigarettes. Cocaine was consumed in some areas, and some narcotics were hidden in appliances and furniture,” said the police.

The authorities confiscated over four kilogrammes of marijuana, a lesser quantity of hashish, and a small quantity of cocaine. The search resulted in the arrest of two males, aged 42 and 22, respectively.

Despite a court order sealing off the premises, the investigation continued in an effort to identify the remaining suspects. Shortly thereafter, Denia police apprehended two more males, ages 22 and 23.

An alleged offence against public health has resulted in the arrest of the four suspects. Two of the apprehended individuals had prior convictions for comparable offences.

The Denia Court of First Instance has been informed of all the proceedings.

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