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Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Alicante Pick Up by Appointment

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.

Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”

The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.

This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.

Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.

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Contact via telephone or text message

This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.

In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.

Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.

Citizen collaboration

Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.

“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.

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Costa Blanca

Cleaning staff will go on indefinite strike at Madrid airport

Madrid Airport

The AENA-run cleaning service at Adolfo Suárez Madrid-Barajas Airport has announced an indefinite strike that will start for night shift employees on April 8th at 11:00 p.m. The state Federation of Services, Mobility, and Consumer Affairs, the UGT, released a statement stating that the step was necessary because of “the need to address the unification of agreements, the repeated breaches of these agreements, and the existing shortage of staff.” They also bemoan “the new cleaning requirements and methods imposed by AENA,” which they say “has generated a situation of constant stress and pressure” for the sanitation staff.

Twenty-nine percent more passengers travelled in 2024 than the year before, totalling 66,196,984. According to FeSMC-UGT, this notable rise implies that cleaning employees must bear a heavy “physical and emotional burden” each day in order to deliver high-quality service. Serveo Facility Management SAU, which operates in Terminals 1, 2, and 3, Serveo Servicios SAU, which operates in Terminal 4, and Optima Facility Services, which operates T-4 Satellite, are the companies that are impacted by the strike.

The striking committee draws attention to sick leave coverage, which is “numerous” across all terminals, in relation to unmet agreements. “We were without a replacement for as long as forty or forty-five days. The firms guaranteed that this issue will be fixed. We had to quadruple the regions that should typically be given because of the extreme wear and tear. According to Fernanda Correira, a committee member who represents the Workers’ Union (USO), “making promises seems very easy, but delivering is not so easy.” In addition, AENA has started surveying passengers about the quality of its services. To make sure the image is as “perfect” as possible, a sizable number of cleaning personnel are sent to the site where one of these surveys is conducted. On the other hand, other terminal components are overlooked.

Committee members have described nighttime as “the most critical time.” For the cleaning staff, the homeless population is a “serious problem” because it has grown from 30 or 40 to around 500 in the past ten years. They must travel two by two in the event of an incident, thus they work in terror. They claim that cleaning their regions takes a lot more time and effort and has an impact on everything else.

In the past, we employees would return home exhausted from the physical strain, but now days, the emotional component is what matters most. From the beginning to the end, we are under pressure to perform. In addition to the businesses, we also voice our displeasure with AENA, their client. Although everyone wants the airport to be clean, nobody appreciates the job we do. Not even the travellers, who occasionally even make fun of us. One of the 700 employees that make up the cleaning services workforce, including temporary workers, states, “We have a huge amount of sick leave for mental health reasons.”

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The ASAE union, which has been against AENA for the “out-of-control” situation with regard to the number of homeless persons, says it “supports the strike due to AENA’s continued financial cuts in contracts.” “We completely understand that they want to work in decent and safe environments and not have to endure insults, threats, and attacks from the 500 people living in poverty at Barajas Airport, another reason for the protest,” they say. The striking employees “regret in advance any deep inconvenience this situation may cause to airport users.”

In the meantime, attempts to address the homeless disagreement between Madrid City Council and infrastructure administrators have not been successful. Both parties have remained silent during the “high tension” moments, expressing their profound care about the matter while frequently ignoring their obligations. The trend has not improved at all, and it may possibly worsen in the upcoming months due to the absence of alternative housing for these individuals, even if winter and the unfavourable weather are ending.


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Costa Blanca

Alicante is now part of TUI’s city break package

TUI

With the addition of Alicante and Salzburg to its portfolio of city breaks, TUI UK&I has given its customers even more options when it comes to vacation planning.


There are currently 57 city breaks available for tourists looking for quick vacations thanks to TUI’s quick expansion of its city break packages, which has seen the addition of six more cities since January.

Alicante - Costa Blanca - Spain

Travellers can enjoy a combination of leisurely beach days and exploring the city of Alicante, which is teeming with amazing architecture from the Mediaeval to the Modernist periods. There are lots of local bars to check out along the waterfront, and it’s easy to go from the beach to the bustling city centre.

Salzburg is a vibrant city with a wealth of museums, culture, stunning mountain views, and architecture that transports you to a Renaissance painting. Salzburg has a lot to offer tourists of all stripes, including a large number of local taverns, beer, and traditional food vendors.

And since Salzburg is the birthplace of the Sound of Music, there’s no better way to commemorate the movie’s 60th anniversary than to take a trip there and experience the beloved 1959 musical.

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Family rescued from house fire in Villajoyosa

Villajoyosa

Yesterday afternoon, Monday 31st March, a fire started on the bottom floor of a house near the railway bridge in Villajoyosa, forcing a family to evacuate. However, no one there needed medical care, according to municipal sources.

The local police, the Guardia Civil, firefighters from the Provincial Consortium attached to the Benidorm fire station, and an ambulance—which was eventually unnecessary—were among the emergency services sent to the scene.

Throughout the late afternoon, a large portion of the town could see the smoke column, which was coming from the Costes district.


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Candlelight: Tribute to ABBA
December 15, 2024    
18:00 - 22:00
Candlelight are candlelit concerts that bring the magic of a live musical experience to incredible venues in Alicante. Get your tickets for Candlelight: Tribute to [...]
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Candlelight: Tribute to ABBA
15 Dec 24
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