Costa Blanca
Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.
Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”
The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.
This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.
Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.
Contact via telephone or text message
This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.
In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.
Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.
Citizen collaboration
Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.
“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.
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Costa Blanca
Three arrested with van full of stolen copper cable from a Benidorm

A van containing copper cables stolen from an industrial location in Benidorm was stopped by National Police officers and three males, aged 29 to 40, arrested on suspicion of committing theft and damage offences. The CIMACC 091 Office received a report regarding the presence of a group of individuals in a van who were stealing cables in the area, which led to the police intervention.
The patrol that arrived at the scene promptly halted the vehicle in order to ascertain the identity of its occupants and determine whether they were in possession of the purportedly stolen wiring.
The officers discovered a substantial quantity of cable of varying types and sizes in the cargo area, as well as a variety of tools that were purportedly used to cut the wiring, after the vehicle was halted and secured.
The occupants of the vehicle claimed that they had discovered the material on the ground when questioned about its origin. However, officers noted that it was copper wire and that it had been severed.
The extent of the harm exceeded half a million euros
The stolen wiring was verified to be a part of the industrial estate’s facilities after talks with the manager of the company. The removal of the wiring resulted in extensive damage, as it involved buried copper cables whose replacement will cost over €500,000.
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Costa Blanca
Police arrested a man who sold a niche for 1,500€ that he didn’t own

An individual has been arrested by the National Police in the town of Elche, Alicante, on suspicion of engaging in fraudulent activities. An octogenarian woman had been sold a niche in the town’s historic cemetery in exchange for 1,500 euros. A niche is a small, above-ground space or recess, often within a cemetery wall or structure, where a coffin or urn is placed for burial or storage. As per the municipal registry, the victim was not the owner at the cemetery at the time she attempted to execute the change of ownership.
The investigation commenced following a complaint lodged by an 80-year-old woman from Elche. She met a man through her life insurance broker who offered to lease a niche in the old Elche cemetery for 1,500 euros.
Consequently, the victim met this individual at the same cemetery that housed the requested niche. There, the victim and the man concluded the transfer of the niche and executed a private contract that was signed by both parties, rendering the transfer effective.
The grantor of the niche transferred the deed and other ownership documents associated with it to the victim after the victim paid the agreed-upon amount.
The victim, shortly thereafter, visited the municipal registry of the city to change the ownership. She was told the change was impossible because the person who gave her the property wasn’t the owner.
The officer who assisted the victim, however, attempted to mediate through a phone contact, despite this. She reported the incident to the National Police after the transferor hung up and ceased answering calls from both the officer and the victim after she explained the case to him.
After conducting the necessary investigations, the officers responsible for the case located and apprehended the suspect for the alleged fraud.
The investigation has been assigned to the Road Safety Investigation Unit of the Benidorm Armed Forces. The driver was subjected to alcohol and substance tests by members of the group, and the area was inspected to collect evidence that would help to resolve the tragic accident that claimed the lives of a family. The driver was apprehended subsequent to preliminary investigations.
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Costa Blanca
Five injured in a two-car accident in Elche

According to the Alicante Provincial Fire Consortium and the Emergency Information and Coordination Centre (CICU), an accident between two vehicles on Avenida Algoda in Elche resulted in the injuries of five individuals: a 30-year-old man, a 19-year-old man, and three minors aged 16 on Saturday, April 19th.

A SAMU unit, an SVB, a conventional ambulance or public transport unit, a command headquarters unit (UMJ), a heavy urban fire department (BUP), a rescue van (FSV), a sergeant, a corporal, and six firefighters from the Elche fire station were dispatched to the scene upon the receipt of the call at approximately 11:35 p.m.
The driver of one of the vehicles was successfully extricated by firefighters (see above.) All of the injured sustained injuries and were transported to the General Hospital in Elche and the Vinalopó Hospital in Elche.
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