Connect with us

Costa Blanca

Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Alicante Pick Up by Appointment

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.

Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”

The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.

This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.

Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.

Advertisement

Contact via telephone or text message

This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.

In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.

Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.

Citizen collaboration

Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.

“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.

Advertisement

Discover more from Costa Blanca Daily

Subscribe to get the latest posts sent to your email.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Costa Blanca

Missing Persons Association searching for Stiven, 26, who disappeared from Elche

The SOS Missing Persons Association has issued an urgent alert concerning the disappearance of Stiven Manrique Penagos, a 26-year-old man who vanished on April 18, 2025, in Elche, Alicante.

Stiven is of typical build, stands at a height of approximately 1.70/1.72 metres, and has dark brown hair and dark brown eyes. Due to his vulnerability, they have prioritised his disappearance, and they are requesting public assistance to locate him as soon as possible.

The organisation is urgently looking to hear from anyone with any information of his whereabouts.

If anyone has information regarding his whereabouts, please contact info@sosdesaparecidos.es or call 649 952 957 and 617 126 909.

Regarding SOS Missing Persons


Sosdesaparecidos is a non-profit association established in Caravaca de la Cruz that collaborates in the dissemination of information about missing persons of any age whose families do not know what happened or where they are.

Advertisement

The goal of the 32 men and women on the SOSdesaparecidos team is to assist families by utilising their personal and professional experiences.


Discover more from Costa Blanca Daily

Subscribe to get the latest posts sent to your email.

Continue Reading

Costa Blanca

Alicante TRAM collected 2,494 lost objects in 2024

Last year, Alicante TRAM passengers lost a total of 2,494 objects, which the Valencian Railways (FGV) collected. This data suggests that passengers abandon an average of seven artefacts daily and 208 objects monthly. These objects are stored at the stations for a minimum of one month and for an additional month in the lost property storage facility at Luceros station. The Alicante Local Police then receive the items if their proprietors have not claimed them after this period.

Wallets and purses, keys, backpacks, documents (ID, passports, driving licences, health cards, etc.), mobile phones, spectacles, folders, umbrellas, and handbags are the items that are seen on trains and trams in Alicante and its metropolitan area the most frequently.

October (442), January (393), November (378), June (366), March (308), April (303), August (296), July (291), May (286), December (276), February (263), and September (199) were the months in which the most items went missing, proceeding with the division by season.

The recovery of an object by its owner while it is registered with FGV amounts to 929, or 37.25%, thanks to the protocols established by FGV for the management and safekeeping of lost objects. The remaining percentage is either handed over to the Alicante Local Police or taken to a recycling centre or green point if the objects are clearly worn or deteriorated.

The time required to retrieve an item is contingent upon the presence of any identifying information or the customer’s claim. When there’s identifying information or a customer’s claim, we often recover the item the same day it goes missing, especially if it’s valuable.

Advertisement

Steps to be taken


In the initial phase, lost property is dropped off and picked up at the stations served by FGV personnel before being transferred to the central office at Luceros station.

After one month, the items are collected and transported to the lost property facility at Luceros station to attempt to identify their owner, deregister them for recycling based on their condition, or deliver them to the Alicante Lost Property Office after an additional month.

They promptly hand over official documents, such as passports and ID cards, to the authorities to determine their owner, then destroy bank cards to mitigate unnecessary risks and prevent tampering. Customer service personnel conduct follow-up and minor investigations to ensure their return to the police.

Amazing objects


In addition to the previously mentioned items, there are several remarkable items that it’s hard to imagine users would overlook. These items include bicycles, scooters, suitcases, crutches, walking sticks, laptops, tablets, baby strollers, shopping carts, motorcycle helmets, portable refrigerators, toiletry bags, umbrellas, hair dryers, X-rays, prescriptions, medical reports, a construction shovel, a shower telephone, and even a toilet seat or fire extinguisher.

Advertisement

Discover more from Costa Blanca Daily

Subscribe to get the latest posts sent to your email.

Continue Reading

Costa Blanca

Firefighters rescue hiker after fracturing her leg in fall in Dénia

Members of the Provincial Fire Consortium rescued a 40-year-old woman on Monday, April 21st, on the climb to Cova del Aigua in Dénia after she fractured her leg in a fall while hiking.

The alert was received at around 12:48 p.m., and an Alpha 01 rescue helicopter and the Special Rescue Group (GER) were dispatched to the scene, the Consortium said in a statement.

Since the woman was at a point where the ambulance could not reach due to the terrain, the rescue helicopter was activated with the GER.

Once located, the officers disembarked from the helicopter and brought her back to San Vicente Park, where an ambulance was waiting. The operation ended at 4:04 p.m.


Discover more from Costa Blanca Daily

Subscribe to get the latest posts sent to your email.

Continue Reading

Adverts

Events Calendar

Mon
Tue
Wed
Thu
Fri
Sat
Sun
M
T
W
T
F
S
S
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6

Adverts

Trending