Costa Blanca

Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.

Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”

The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.

This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.

Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.

Contact via telephone or text message

This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.

In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.

Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.

Citizen collaboration

Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.

“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.

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Related Topics:Alicante Council Environment People Public

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Costa Blanca

Torrevieja sets the price for use of the still to be opened toilets

The sophisticated self-cleaning public toilets that were installed on the seafront of Torrevieja are currently closed. The public price for the five units located in Plaza de Waldo Calero, Paseo de Juan Aparicio (Arturo Gómez Square), Playa del Cura, Plaza de Doña Perfecta Rodríguez, and Plaza de Encarnación Puchol, respectively, has been approved by the local governing board of Torrevieja City Council one year after their installation. The latter two are located in La Mata.

The cost of using the toilet is 0.50 euros for a maximum of fifteen minutes, as indicated by the toilet instructions on the door.

When Mayor Eduardo Dolón was publicly questioned about the implementation of the public price, which is to be incorporated into the tax ordinance and requires no further processing—the file scarcely occupies a page—he cited the absence of this approval as one of the reasons for delaying its implementation.

Additionally, the response from Council Spokesperson Federico Alarcón regarding the exact cause of the delay is consistently generic, regardless of the number of enquiries.

In spite of the fact that the project has been completed for nearly a year, the contracting company was required to receive the final certifications—the periodic payment—on Monday, 7th April.

In August 2023, Abala, a company affiliated with the Hozono Global Group, was awarded the project through a framework agreement for €318,000 (VAT included). This sum encompasses the acquisition of the units and their installation.

The water and electricity services required by the five lavatories are the subject of the unforeseen issues, despite the fact that a project was previously awarded to define the characteristics of each location. The facilities have been connected to electricity for a few weeks, and that is the sole update regarding their operation.

Access to each unit has been restricted by the contracting company due to the fact that, in certain instances, drinking water was already being used outside.

In reality, the incorporation of one of the restrooms on Vista Alegre Promenade was one of the project’s most significant errors, as the installation was practically unfeasible due to the underground car park beneath the pavement.

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Costa Blanca

Torrevieja Hippie market set to reopen

The Torrevieja Hippie Craft Market is scheduled to reopen on Saturday, April 12th. The market was closed last month as a result of construction at the Torrevieja marina. The new provisional location for the market is Av. de la Estación. This is adjacent to the Alzheimer centre and is situated immediately behind the Parc de l’Estació. The market will be open daily from 11:00 a.m. to 11:00 p.m.

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Costa Blanca

Special security and cleaning measures will be implemented in Elche during Holy Week

On Saturday, April 12th, Elche will implement unique security and cleansing protocols in anticipation of Holy Week.

Both will be deployed in the urban and beach locations.

In terms of security, the Elche Local Police will allocate 374 officers to security duties for a variety of events and processions between April 12th and 20th, in addition to 280 officers who will be dispersed throughout the coastal areas, metropolitan neighbourhoods, and hamlets.

This Easter security operation will incorporate the drone and canine sections of the Elche Local Police.

The security operation for Easter in Elche will also involve the National Police, approximately 100 Civil Protection volunteers, and health, urban mobility, and maintenance personnel.

Traffic will be prohibited for one hour prior to the commencement of the procession on procession days.

Furthermore, a unique cleaning, refuse collection, and container removal operation will be implemented, which will involve the use of 80 vehicles and 185 workers to prepare the streets of Elche for Easter. Each procession will receive personalised attention. A planned staffing increase has been implemented for all beach cleaning and holiday schedules.