Costa Blanca

Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.

Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”

The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.

This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.

Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.

Contact via telephone or text message

This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.

In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.

Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.

Citizen collaboration

Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.

“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.

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Related Topics:Alicante Council Environment People Public

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Costa Blanca

Two police officers injured by a distracted driver in Santa Pola

According to the official channels of the force, a severe road accident on Avenida del Mediterráneo in Gran Alacant, Santa Pola, has resulted in the injuries of numerous individuals, including two local police officers.

The accident occurred as a result of a distracted driver at the wheel, resulting in the car colliding with the police vehicle.

The images released show the significant impact suffered by the officers’ vehicle, as well as the frontal damage to the other vehicle involved.

No details have been released regarding the severity of the injuries of those involved, although a message of hope for a speedy recovery has been conveyed to the injured.

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Costa Blanca

Firefighters rescue driver trapped in car on Torrevieja seafront

Firefighters from the Torrevieja fire station rescued a woman after her vehicle plunged off the seafront promenade at 06:07 this morning; emergency personnel responded with the assistance of the local authorities.

The driver, a 79 year old woman of foreign nationality, was driving the vehicle along the promenade when it was involved in an accident. The vehicle plunged down the embankment, a drop of over half a metre and leads to the rocks in the heart of Torrevieja.

The victim was unable to exit the vehicle independently due to the door being obstructed by the rugged terrain, necessitating the arrival of firefighters to the scene. Medical services treated her for minor injuries following the rescue. Cars are only authorised on the promenade for residents.

The local authorities are currently conducting an investigation into the causes.

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Costa Blanca

Alicante couple arrested for trying to defraud lottery winner out of 40,000€ with a fake 6€ ticket

In Alicante, National Police officers have arrested a 37-year-old man and a 42-year-old woman, who are purportedly involved in fraudulent activities. After successfully deceiving the proprietor into believing that the prize was only €6, the suspects attempted to cash in a lottery ticket valued at €40,000.

A citizen lodged a complaint alleging fraud, which prompted the investigation. She complained that she had acquired a lottery ticket and, the day following the drawing, visited a lottery kiosk to determine whether the ticket was eligible for a prize.

The seller informed her that the system was not functioning properly and that she could verify it using her mobile phone after verifying the ticket with the authorised ticket dispenser (POS). The vendor informed her that the ticket had a prize of six euros when she viewed it on the terminal.

For her part, the victim trusted the provided information and accepted the money without suspecting deception. At the same time, the seller retained the lottery ticket.

A few days later, the complainant discovered that the was infact worth 40,000 euros and that she had been deceived. She returned to the stand where she had checked the ticket to claim her prize, and the seller informed her that she was unaware of this and that she had thrown it in the bin.

Then, she proceeded to the authorised offices of the aforementioned lottery drawings to report the incident. Upon his arrival, she was instructed to submit a complaint regarding the events.

The agents verified that the coupon was indeed a prize after collecting all the information. The saleswoman confirmed on three separate occasions that she had retained the coupon after deceiving the complainant about the prize amount.

The investigation phase also disclosed that the lottery ticket had been attempted to be redeemed by the seller’s ex-partner. However, this was not accomplished due to the fact that the authorised collection offices were aware of the incident and the agents had requested that the payment of the prize be blocked.

The officers were able to corroborate that the seller and the individual who attempted to cash in the winning ticket were both involved in a fraudulent activity as a result of the investigations.

The investigators’ findings confirmed that the two suspects had reached an agreement to collect the winning ticket. They also discovered that the woman, a lottery seller, had deceived them by faking the malfunction of the POS machine and falsely informing the complainant that the prize was six euros.

Following the investigation and the collection of sufficient evidence to establish their involvement in the events, they were apprehended and charged with fraud.

The courts in Alicante were informed of the situation subsequent to the police investigation.