Costa Blanca
Usage of Alicante’s “Pick up by Appointment” of unwanted household goods increases by 29%

Thanks to Netial’s appointment-based service, a total of 2,561 items were collected from the streets between January 19th and February 19th by the Alicante City Council and Netial, the company that provides the cleaning and refuse collection service. This figure is in stark contrast to the 1,981 items that were removed in December, a 29% increase. The “Let’s Make Alicante Cleaner” campaign, which was initiated on January 16th, was intended to involve the public in the maintenance of Alicante’s public spaces and streets. Subsequently, this figure was achieved.
Manuel Villar, the Councillor for Street Cleaning and Waste Management, expressed his appreciation for the “positive response to the campaign and the collaboration of the people of Alicante on such a necessary issue as requesting the collection of belongings from Netial via WhatsApp on the website www.tuhacesalicante.com, which has had a great influence on the awareness campaign we are running.”
The collection of possessions increased by 29% from 1,981 in December to 2,561 in February through Netial’s notification or appointment service, as compared to December 2024.
This service is designed to prevent the abandonment of personal belongings in dumpsters or on the street, thereby maintaining the cleanliness of municipal streets and preventing large objects from obstructing public spaces.
Using this appointment-based service, the City Council and Netial removed 23,036 items from public streets in 2024. The total number of items collected on the street without an appointment is significantly higher. Consequently, one of the primary objectives of this campaign is to motivate residents to utilise this service more frequently and to refrain from leaving furniture and appliances on the street without any prior notification.
Contact via telephone or text message
This service is a specific emphasis of the “Let’s Make Alicante Cleaner” campaign, and it is available to citizens at no cost for the disposal of furniture, appliances, mattresses, or any other large items.
In reality, one of the messages and its corresponding poster pertain to the collection of belongings and refer to the appointment service for the collection of belongings. The poster includes the telephone number to contact via WhatsApp: 670 086 411. Additionally, this service may be accessed by dialling the toll-free number 900 729 729.
Netial offers the service on a daily basis, and the procedure is straightforward. The initial stage involves sending a WhatsApp message or making a phone call, while the subsequent step involves processing the request. The date and time of collection will be determined during this phase. Please be advised that items must be deposited in the adjacent container on the street, which is provided by the citizen, between the hours of 9:00 p.m. and 11:00 p.m. on the designated day.
Citizen collaboration
Netial is requesting public assistance to prevent the obstruction of access to the container by objects that have been deposited in its vicinity.
“The free household goods collection service is an efficient solution for managing this type of waste, while also promoting the habit of caring for one’s environment,” according to the company that provides cleaning and refuse collection services in Alicante.
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Costa Blanca
Santa Pola man questioned by police for teaching children how to shoot a gun in a park

The Santa Pola Local Police responded to an incident near the town’s Skate Park in which a man used an air rifle in front of minors. According to the police force’s social media sites, the person was showing his son and other children how to use the rifle, including shooting rounds into the air.
The incident occurred a few days ago during the officers’ afternoon shift, while they patrolled the area to maintain the safety of public places. They discovered this abnormal condition, which threatened the safety of youngsters and other individuals.
The local police arrived quickly to the area and reported the occurrence to the proper authorities. Fortunately, no serious injuries or consequences were reported, but the incident has aroused worries regarding the reckless use of this type of weapon, particularly in the company of youngsters.
The Local Police attempted to jokingly highlight the gravity of the situation by wondering whether the culprit is a “Father of the Year” candidate. They also emphasised the necessity of promoting civility in public places and educating youngsters about safety regulations.
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Costa Blanca
Nearly 40 fines issued to scooter drivers in Dénia in one week

During the week of May 5th-11th, the Dénia Local Police increased their enforcement of Personal Mobility Vehicles (PMVs), resulting in 38 fines.
The main violations detected were:
Circulate through pedestrian areas or sidewalks
Do not wear a helmet
Driving under the minimum age
Riding with a passenger.
In this regard, the Dénia Local Police reminds you of the basic regulations for driving a vehicle:
Maximum speed: 25 km/h
Minimum age: 15 years
Mandatory use of helmet
Lighting: front white light and rear red light
Permitted areas: 20-30 lanes and bike lane
It is forbidden to drive in pedestrian areas or pavements.
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Costa Blanca
Couple jailed for robberies using the “hug” method in Malaga and Alicante

The Guardia Civil has arrested a man and a woman, both 38 years old, for allegedly committing six crimes in Malaga and Alicante using the “hug” approach. After appearing before a judge, they were ordered to be held in custody.
On May 1st in Calpe (Alicante), police from the investigation area of the town’s main post saw a suspicious car driving at a low speed. The vehicle’s occupants were particularly interested in older folks passing through the region.
Given these odd conditions, investigators checked the vehicle’s database and determined it was associated with previous crimes. They then identified the occupants, verifying that each had an arrest warrant for a robbery committed weeks earlier in Marbella, according to a Guardia Civil statement.
Key information concerning the arrest:
A 38-year-old man and woman were arrested for six crimes in Malaga and Alicante.
They employed the hugging approach to perpetrate crimes.
They have been linked to a violent robbery in Marbella.
The embrace technique is a frequent practice among organised crime groups.
A couple arrested for robbery with the hug method
While police were conducting the arrest, it was discovered that the same couple had committed a theft in Calpe, stealing two gold chains from a tourist by fondling and personal contact. A thorough examination linked them to four other similar events since April.
Significant economic damage
Several high-end watches were violently robbed in Jávea, Pilar de la Horadada, and Marbella. Jewellery and watches were also stolen in La Nucía, Calpe, and Pedreguer. The anticipated financial loss surpasses €140,000. Both detainees were taken before Denia Investigating Court No. 2 and sentenced to prison.
Criminal organisations’ methods of operation
The hug method is a popular tactic among organised travel groups.
They prefer elderly persons or those in vulnerable positions as their victims.
They distract their victims with phoney gestures of affection before stealing things.
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